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Customer Support

How Can We Help?

Our support team provides prompt and reliable assistance to existing clients and customers.

Toll Free: 844-291-4430
Phone: 973-947-6161

Xybion Customer Support Portal (Secure Client Access)

Please select your product category from below to access information about your product support, maintenance, and help desk contact information.

Product Support Contact Information

For any product-related inquiries or assistance, please reach out to Xybion’s dedicated support team. We’re here to provide prompt and effective solutions to ensure your satisfaction.

Pristima Support & Client Services

Email
[email protected]

Toll Free
844-291-4430

Phone
973-947-6161

Vital Path
Suite

Email
[email protected]

Toll Free
844-291-4430

Phone
609-512-5790

(Migration Studio Desktop, Migration Studio Professional), formerly Migration Center and PathBuilder:

Compliance Builder, QMS

Email
[email protected]

Toll Free
844-291-4430

Phone
609-512-5790
(Livelink Product)

Xybion QMS Quality Management

Email
[email protected]

Toll Free
844-291-4430

Phone
609-512-5790

(formerly Amadeus, Canada)

Our Offices

Xybion supports clients across the globe. We provide compliance software, quality management software, pre-clinical software, and a host of validation and compliance consulting services to the leading life sciences companies and other global companies working in the regulated industry. Our offices are strategically positioned to best serve our customers at a local level.

USA

New Jersey Headquarters
105 College Road East Princeton, NJ 08540

Phone
609-512-5790

Fax
609-482-3823

Toll Free
844-291-4430

Canada

Address
500 Cartier Boulevard West
Suite 101
Laval, Quebec H7V 5B7

Phone
+1-609-512-5790

Germany

Address
Herriotstrasse 1 60528 Frankfurt, Germany

Phone
+49 (0) 696-773-3456

India

Address
NO. 143, IIFL Tower, 7th Floor,
M.G.R Salai
Perungudi, Chennai 600096

Phone
+091-44-4287-7607