Close this search box.

Complaint Management

Document, Manage, and Control Customer Complaints

Manages All Type of Audits

The International Organization for Standardization (ISO) and the FDA’s Quality System Regulation (QSR) require well-established processes to effectively monitor and control customer complaints. To ensure effective governance and compliance, your complaint handling system should not only collect feedback from unsatisfied customers, it should also have the capability to effectively document the failure investigation process and link to the appropriate Corrective and Preventive Actions (CAPA).

Xybion QMS’s Complaint Management Module provides you enhanced visibility into product or manufacturing challenges. Its powerful workflow engine documents and automates critical business processes, including documentation, management, and control of customer complaints in a streamlined and efficient cloud-based system.

Book a Demo

Book a demo with us now to experience a tailored solution that specifically addresses your current business needs.

Reduce Compliance Risk

Implement an all-in-one digital cloud platform to be always ready to meet compliance needs.

Increase Efficiency​

Replace standalone applications and paper trails with fully customized digital solutions.

Reduce Cost by 30%

Compliance Embedded, Quality Engrained, Data Integrity Assured

How Xybion QMS Complaint Management Can Help