Electronic Health Record (EHR)

Emidence XD

A complete, evidence-based EHR that works The way you work

The Emidence XD electronic health records software (EHR) has been designed to manage all aspects of your musculoskeletal wellness practice. Whether a single location or a large, multi-location practice, Emidence XD provides an intuitive, powerful, and fully compliant platform to manage all aspects of your health practice, including:

  • Simple charting
  • Electronic billing
  • 500+ clinical, ortho, sensory exams
  • ICD-10 coding
  • Comprehensive dashboard
  • Scheduling and appointment reminders (SMS and phone calls)
  • Charge capture
  • Auto-generated SOAP Notes, patient summaries, and 100+ reports

An Evidence and Outcome-Based Platform

Our EHR software optimizes the interaction between patients and providers. Using direct integration with ACOEM, ICD-10 and other best practices, the system is designed to optimize the diagnosis, treatment, and patient outcomes following industry standards and markets such as workers’ comp. This ensures a more streamlined claims submission and payment process.

Patient-centered encounters

Patients begin interaction with a pre-visit assessment, available online via a patient portal.  If patients elect to not use the portal, an in-clinic assessment may be completed on an electronic device.  The patient is guided through the process to provide the information necessary for assessment, treatment plans, and billing information.

Emidence XD EHR


Documenting health records is easy and intuitive in Emidence XD. The patient record provides a clear history and plan for treatment and allows for ordering of tests, referrals, and ongoing care plans right from the patient record.

Emidence XD EHR

Scheduling & Patient Communication

We provide a comprehensive scheduling and patient communication solution as part of our EHR Software platform. From scheduling small to large, multidisciplinary practices, the scheduling tools are simple to use yet powerful enough to handle a wide range of scheduling needs. Integrated SMS and telephony facilitate patient reminders and post-visit care communications, keep your practice engaged with your patients.

Patient registration and portal access

Our EHR (Electronic Health Records software) platform streamlines the patient registration and intake process by providing a digital access point for patients via our portal. Patients may complete all pre-visit forms either online or via iPad while in the waiting room thus speeding up the process of moving patients through the tedious registration and intake process.

Key Features include:

  • Available in the web portal for self-registration
  • Configurable to support Workers’ Compensation cases (Union, Attorney, Job details)
  • Configurable to support Wellness, Chiropractic, and Physical Therapy Practices
  • Self-guided for ease of use and accuracy in information capture
  • Captures all bio-psycho-social information.
  • The intake process includes guided body-part and symptom checker to support evidence-based capture of clinical information.
  • Intake process available for both patient portal and multi-device deployment in the clinic

Patient Consultation

Xybion Health complements the way you work as a physician by providing an intuitive, easy to use and learn patient consultation navigator designed to capture all the important and evidence-based clinical information.  Configurable for workers’ compensation cases and general wellness, chiropractic, and physical therapy, the system will not slow you down and ensure the right information is captured to justify claims payment.

Key Features include:

  • Complete medical history
  • Bio-psychosocial considerations
  • Outcome tracking
  • Work and quality of life information for workers’ comp cases

Additional Features

State Forms Compliance

  • All state’s worker’s compensation health forms are embedded in the system. You do not have to leave the app to manually complete the form.


  • Over 500 pre-built exam categories, including a range of motion, grip/pinch, red flags, trigger points, observation/inspection, palpation, clinical/ortho, neurological, motor, sensory, etc. Each of these categories is further arranged anatomically, such as cervical, thoracic, lumbar, etc. View previous exam results by simply clicking a button. Make documentation easier and faster by attaching exam results to the patient record.

Documentation & Charting

  • Built by medical professionals for medical professionals, Emidence XD is designed to chart and document the way a physician works naturally. With minimal keystrokes required, the system walks you through the logical steps of an exam and reduces redundant, tedious work. You can access charts on virtually any device from our cloud-based platform that requires no software or hardware installation.
  • We make ICD-10 simple. Search for codes using natural language search functions and be certain the correct codes are being used, reducing UR’s and claim denials.
  • Track patient progress over time. Quickly view reports that show progress and health trends for your patients over time. Quickly identify gaps in treatment/care and leverage the integrated SMS capabilities to communicate with your patient’s in-between visits.

Test Ordering

  • Submit electronic test orders right from your patient’s chart with a workflow that’s simpler than paper. Structured results will populate directly into your notes for easy review and comparison.


  • 100% evidence-based, the exams module makes it easy for providers to accurately document SOAP notes and treatment plans by ICD-10 and CPT to ensure accurate coding and compliance. This results in a lower incidence of claim rejections and inaccurate revenue forecasting.

Digital Billing

  • Includes ICD – 10 diagnosis and procedure codes that can be auto-generated and applied to each encounter. No data entry and specialized billing services are needed, which makes it faster to complete billing compared to conventional methods.

Bill Review Integration

  • Bills can be directly sent from EHR to bill review without requiring any additional costs. It also optimizes and integrates the workflow processes with the core functions of claims management software.

We provide over 16 industry-standard questionnaires integrated with automatic calculation of scores:

Neck Disability Index

Headache Disability Index

CES-D Questionnaire

ZUNG Questionnaire

Yellow Flags

Lower Extremity Functional Scale

Medicare Secondary Payor Questionnaire

Upper Extremity Functional Scale

Roland Morris Lower Back Questionnaire


CTS Questionnaire

Epworth Sleepiness Scale

BQ Low back

BQ Cervical

QS Westry Questionnaire

Ready to learn more? Contact us to Setup a Demo.

Heidi Krueger

Head of Quality Assurance

Heidi leads Xybion’s Quality Assurance practice. She has over 20 years’ experience in designing and implementing quality assurance policies. Since joining Xybion in 2000, Heidi worked with several clients to design quality policies and ensure compliance. She is responsible to hosting Xybion customer audits. Heidi has a BA degree in Biology from The King’s College.

James Castonguay

Product Technology Lead

James provides leadership to Xybion quality management systems including product design, development and client delivery. James started working with Xybion in 2002 in its Canadian division. He is now managing product delivery from the United States. James has a master’s degree in mathematics and minor in informatics from the University of Sherbrook, Quebec, Canada.

Dave Chiaramonte

Enterprise Assets and HSE Leader
Dave brings diverse and deep expertise to his leadership role as the leader of Enterprise Asset Management (EAM) and Employee Health & Safety line of business. Dave has over twenty years of experience within the Information Technology industry including development, implementation and integration of complex Enterprise Systems in large corporate environments. He is a highly regarded technology leader in IBM’s Maximo Asset Management Product implementation. Dave worked with BMS and Dupont pharmaceuticals before joining Xybion in 2004.

Tom Klapmuts

Digital Lab Solution Leader

Tom provides leadership in design, delivery and revenue growth of Xybion digital lab solutions. He is an experienced client solutions manager with a demonstrated history of working with many clients globally to solve their business problems. Tom has training in U.S. Food and Drug Administration (FDA), Good Laboratory Practice (GLP), Life Sciences, CRO Management, and Clinical Development. Before joining Xybion, Tom worked for pharmaceutical companies such as Merck and Schering Plough. Tom is a Purdue university alumnus.

Priya Rajesh

Head of Sales: APAC | Head of Operations: India

Priya is responsible for Xybion business growth in APAC region. She brings over two decades of experience in Business Consulting and Operations Management. Her deep expertise in diversified areas, including strategic alliance and partnership management, diversity and inclusivity initiatives and employee development, will amplify Xybion’s global strategic relationships and will strengthen the company’s executive leadership in India. In her last role at Conduent, she served as Director-Marketing & Bid Management. Prior to this, Priya has worked with Infosys and Covansys (now CSC). Priya holds degrees in microbiology & health management.

Raji Bijur

Head of Quality Control & CSV

Raji leads Xybion Quality Control function. She has over 22 years of experience in software quality management, CSV, SQA, software process & KPI development and industry benchmarking. She has strong process implementation knowledge including ISO, CMMI, Agile, Scrum, Six Sigma, Lean. Certified CSQA, CSV, GCP, and GAMP. Raji has led implementation of QC processes in Robotic Process Automation (RPA) projects. Before coming to Xybion in 2019, she worked with IQVIA (Former Quintiles), Infosys, Aris Global, Mphasis and serving clients across different market segments. Raji has a bachelor’s degree in information science & technology and MBA from Indian Institute of Management, Ahmedabad.

Bob Friedman

Chief Solution Architect

Bob Friedman has over 25 years of experience in Preclinical information systems at Xybion Corporation as a developer, development manager and Chief Solution Architect. He has been an active member of the CDISC SEND standards consortium for five years as well as the PhUSE / FDA Industry Collaboration. Bob has previously worked for Synthes Orthopedics, NYU Medical Center and the New York State Department of Health. He has a master’s degree in Biomedical Engineering from Rensselaer Polytechnic Institute.

Gokul Panda

Head of Platform and Product Development

Gokul is the Head of Platform and Product Development, responsible for developing new and critical platforms and products. He has over 20 years of enterprise software development in the life sciences industry and related fields. Gokul holds both a Bachelor’s Degree and Master’s Degree in Engineering from the Indian Institute of Engineering, Science, and Technology. Gokul’s unrivaled expertise in enterprise software architecture and solutions provides Xybion’s clients with leading product functionality, innovation, and platform stability.

Anu Roy

Chief Solutions Delivery Officer

Anu manages project delivery and relationship. She has over 18 years of Life Sciences industry and IT services experience. Anu has a strong track record of designing and developing digital solutions, management consulting, quality & compliance Management, CLM, process & key metrics design, program execution & improvement and account management. Anu is a recipient of the STEM WOC ‘Technology Rising Star ‘by US Women’s magazine in 2014. She has received several other awards including Infosys Consulting Architect Award for outstanding achievement in 2011, RCL Crown Golden Brain Award in 2013. Anu is a guest columnist at Pharmaceutical Compliance Monitor and published in several international business magazines. Anu has a bachelor’s degree in Biochemistry and MBA in marketing.

Keith Dempsey

Chief Information Officer

Keith Dempsey has joined Xybion as our global CIO. He brings 20+ years of progressive Information Technology experience from Merck, AIG, Barclays and PriceWaterhouse. Focusing his career on building global strategies that capitalize on progressive technologies that scale in accordance to realized business growth. His experiences range from introducing new technologies that facilitated a competitive advantage for Merck, introduced new and scalable technologies for AIG Investments, and created progressive global organizational improvements for Barclay’s Capital. Keith has a degree in Chemical Engineering from Clarkson University and an MBA from William Paterson University.

Steve Porfano

Executive Vice President & Chief Financial Officer

Steve manages Xybion corporate function which includes Finance, HR, Legal and QA. Steve joined Xybion in 1989 as Corporate Controller and was promoted to Chief Financial Officer in 1991. As Chief Financial Officer, Steve is responsible for the establishment, enhancement, coordination and administration of the Company’s financial systems, internal controls, and related areas. Additionally, he is the corporate liaison to the Company’s bank, independent certified public accounting firm and governmental compliance and financial auditors.

Kamal Biswas

President & Chief Operating Officer

Kamal joined Xybion as its President and Chief Operating Officer in 2018. He is an acknowledged leader in the life sciences industry and has over 20 years’ experience in management consulting and pharmaceutical business. Very recently, Kamal was a Partner and leader of the global Life Sciences practice at Infosys Consulting. Before that, he spent several years working with pharma companies including Novartis Pharma and Ciba Geigy to manage manufacturing and late-stage R&D functions.

Pradip K. Banerjee, Ph.D., MBA

Chairman of the Board & Chief Executive Officer

Dr. Banerjee is an entrepreneurial senior executive with 30+ years of in-depth experience in the global Life Sciences, Healthcare and Services industry in global operations, strategic management, business development, investments and new ventures creation, M&A and Buy-outs. Prior to acquiring Xybion in 2008, Pradip served as President and CEO of Science Center in Philadelphia focused on creating, incubating, managing and investing in science based new companies. He was the Partner-in-Charge of the pharmaceutical Research & Development unit of Accenture where he created the R&D consulting unit and had grown it to become $100+ million worldwide business. Dr. Banerjee holds a Ph.D. in Pharmaceutical Sciences from University of Wisconsin-Madison and an MBA from the Wharton Business School of University of Pennsylvania.

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