Case Management

Emidence XD

Support Injured Employees and Manage Costs with
Effective Case Management

Regardless of the size of your business, workplace injuries will impact your operation. Injuries can place a strain on productivity and increase costs. While the prolonged absenteeism of injured workers disrupts the revenues of employers, it can also lower the self-esteem of injured workers. Thus, an effective return-to-work (RTW) program can put employers and workers in a win-win situation by reintegrating injured workers into the workplace as soon as they are medically able.

The Emidence XD case management module integrates across platforms and stakeholders to support case managers.

From the initial incident report to claim closure, Emidence XD promotes full recovery and return-to-work objectives.

“For a successful return-to-work management, organizations must adopt the right structure, plan, and execution with a proven case management system. While the workers’ comp industry is flooded with multiple case management software solutions, employers need a one-size-fit-for-all solution, which can connect workers, employers, providers, and payors on a single platform.”
- Pradip Banerjee, Ph.D.
CEO, Xybion

Tools to manage and track incidents and cases in a cost-efficient way.

Integrated with internal and external systems, Emidence XD provides you with evidence-based guidelines to promote recovery and reduce costs. Software features include:

  • Integrated digital platform configured to your business.
  • Guided questionnaires to capture relevant details of incidences and capture biopsychosocial information.
  • Ability to report and manage incidents by category, seamlessly transferring data to OSHA forms.
  • Configurable workflows between HR and supervisors
  • Ability to coordinate care between providers.
  • Focus on return-to-work functions.
  • Performance and management assessments of occupational hazards
  • The total company, region, or site-specific reports


Integrated Database with Real-Time Access

Xybion’s Workers’ Comp Cloud for employers integrates with their respective HR Databases to collect the incident/injury details, such as the location of the injury, witness available, and the cause and environmental factors.

Here, Xybion’s digital platform allows case managers to access the data in real-time to create the first action-post-incident report using Bio-Psycho-Social information of employees. This report will also help Payors analyze the validity of the claim.

Automated Rules Engine for Case Assignment and Routing

Using multiple modules of Emidence-XD, the automated rules engine helps streamline the case management workflows, such as incident reporting, patient-intake during the clinic visit, diagnosis reports, and injury claim reports.

Additionally, by capturing the bio-psycho-social information of an injured employee, Xybion’s digital platform mitigates the workload of case managers, where the information is used to consolidate, track, verify, and generate return-to-work reports in adherence to State and Federal rules.

Reduce Medical Costs via Evidence-Based Care Path

Xybion’s evidence-based care platform improves efficiencies, accuracies, and controls of a workers’ comp system by integrating disparate systems, such as claim management, absent/leave management, and care management systems through configurable workflows.

The case managers can analyze the injured employee’s fitness level by comparing incident reports and the diagnosis report of providers. Further, the report can be discussed with the employee and the providers. This process can help the employee in early return-to-work.

Real-time Access to Prior Authorizations (RFA)

Xybion’s digital platform for Case Management provides a complete digital process for prior authorization between the provider and the payor, where the system generates compliant Requests for prior Authorization (RFA) in line with various State guidelines.

Additionally, Xybion captures evidence based (ACOEM, MTUS, and other State Guidelines) information.

Electronic Case Notes

The automated workflows allow case managers to avoid tedious data entries by capturing all the reports in electronic format with secured e-signatures. In addition, the case managers can reduce data errors by auto-populating patient and providers’ electronic data by integrating the claim management system with the patient portal of Xybion.

Other features

  • Provider assignment
  • Improve return to work outcomes.
  • 100% web-based, SaaS platform, mobile-friendly
  • Improves workforce productivity.
  • Reduces claim costs with reduced absent workdays.
  • Reduces disability claims.
  • Mitigates work performance issues.

Ready to learn more? Book a free demo.

Heidi Krueger

Head of Quality Assurance

Heidi leads Xybion’s Quality Assurance practice. She has over 20 years’ experience in designing and implementing quality assurance policies. Since joining Xybion in 2000, Heidi worked with several clients to design quality policies and ensure compliance. She is responsible to hosting Xybion customer audits. Heidi has a BA degree in Biology from The King’s College.

James Castonguay

Product Technology Lead

James provides leadership to Xybion quality management systems including product design, development and client delivery. James started working with Xybion in 2002 in its Canadian division. He is now managing product delivery from the United States. James has a master’s degree in mathematics and minor in informatics from the University of Sherbrook, Quebec, Canada.

Dave Chiaramonte

Enterprise Assets and HSE Leader
Dave brings diverse and deep expertise to his leadership role as the leader of Enterprise Asset Management (EAM) and Employee Health & Safety line of business. Dave has over twenty years of experience within the Information Technology industry including development, implementation and integration of complex Enterprise Systems in large corporate environments. He is a highly regarded technology leader in IBM’s Maximo Asset Management Product implementation. Dave worked with BMS and Dupont pharmaceuticals before joining Xybion in 2004.

Tom Klapmuts

Digital Lab Solution Leader

Tom provides leadership in design, delivery and revenue growth of Xybion digital lab solutions. He is an experienced client solutions manager with a demonstrated history of working with many clients globally to solve their business problems. Tom has training in U.S. Food and Drug Administration (FDA), Good Laboratory Practice (GLP), Life Sciences, CRO Management, and Clinical Development. Before joining Xybion, Tom worked for pharmaceutical companies such as Merck and Schering Plough. Tom is a Purdue university alumnus.

Priya Rajesh

Head of Sales: APAC | Head of Operations: India

Priya is responsible for Xybion business growth in APAC region. She brings over two decades of experience in Business Consulting and Operations Management. Her deep expertise in diversified areas, including strategic alliance and partnership management, diversity and inclusivity initiatives and employee development, will amplify Xybion’s global strategic relationships and will strengthen the company’s executive leadership in India. In her last role at Conduent, she served as Director-Marketing & Bid Management. Prior to this, Priya has worked with Infosys and Covansys (now CSC). Priya holds degrees in microbiology & health management.

Raji Bijur

Head of Quality Control & CSV

Raji leads Xybion Quality Control function. She has over 22 years of experience in software quality management, CSV, SQA, software process & KPI development and industry benchmarking. She has strong process implementation knowledge including ISO, CMMI, Agile, Scrum, Six Sigma, Lean. Certified CSQA, CSV, GCP, and GAMP. Raji has led implementation of QC processes in Robotic Process Automation (RPA) projects. Before coming to Xybion in 2019, she worked with IQVIA (Former Quintiles), Infosys, Aris Global, Mphasis and serving clients across different market segments. Raji has a bachelor’s degree in information science & technology and MBA from Indian Institute of Management, Ahmedabad.

Bob Friedman

Chief Solution Architect

Bob Friedman has over 25 years of experience in Preclinical information systems at Xybion Corporation as a developer, development manager and Chief Solution Architect. He has been an active member of the CDISC SEND standards consortium for five years as well as the PhUSE / FDA Industry Collaboration. Bob has previously worked for Synthes Orthopedics, NYU Medical Center and the New York State Department of Health. He has a master’s degree in Biomedical Engineering from Rensselaer Polytechnic Institute.

Gokul Panda

Head of Platform and Product Development

Gokul is the Head of Platform and Product Development, responsible for developing new and critical platforms and products. He has over 20 years of enterprise software development in the life sciences industry and related fields. Gokul holds both a Bachelor’s Degree and Master’s Degree in Engineering from the Indian Institute of Engineering, Science, and Technology. Gokul’s unrivaled expertise in enterprise software architecture and solutions provides Xybion’s clients with leading product functionality, innovation, and platform stability.

Anu Roy

Chief Solutions Delivery Officer

Anu manages project delivery and relationship. She has over 18 years of Life Sciences industry and IT services experience. Anu has a strong track record of designing and developing digital solutions, management consulting, quality & compliance Management, CLM, process & key metrics design, program execution & improvement and account management. Anu is a recipient of the STEM WOC ‘Technology Rising Star ‘by US Women’s magazine in 2014. She has received several other awards including Infosys Consulting Architect Award for outstanding achievement in 2011, RCL Crown Golden Brain Award in 2013. Anu is a guest columnist at Pharmaceutical Compliance Monitor and published in several international business magazines. Anu has a bachelor’s degree in Biochemistry and MBA in marketing.

Keith Dempsey

Chief Information Officer

Keith Dempsey has joined Xybion as our global CIO. He brings 20+ years of progressive Information Technology experience from Merck, AIG, Barclays and PriceWaterhouse. Focusing his career on building global strategies that capitalize on progressive technologies that scale in accordance to realized business growth. His experiences range from introducing new technologies that facilitated a competitive advantage for Merck, introduced new and scalable technologies for AIG Investments, and created progressive global organizational improvements for Barclay’s Capital. Keith has a degree in Chemical Engineering from Clarkson University and an MBA from William Paterson University.

Steve Porfano

Executive Vice President & Chief Financial Officer

Steve manages Xybion corporate function which includes Finance, HR, Legal and QA. Steve joined Xybion in 1989 as Corporate Controller and was promoted to Chief Financial Officer in 1991. As Chief Financial Officer, Steve is responsible for the establishment, enhancement, coordination and administration of the Company’s financial systems, internal controls, and related areas. Additionally, he is the corporate liaison to the Company’s bank, independent certified public accounting firm and governmental compliance and financial auditors.

Kamal Biswas

President & Chief Operating Officer

Kamal joined Xybion as its President and Chief Operating Officer in 2018. He is an acknowledged leader in the life sciences industry and has over 20 years’ experience in management consulting and pharmaceutical business. Very recently, Kamal was a Partner and leader of the global Life Sciences practice at Infosys Consulting. Before that, he spent several years working with pharma companies including Novartis Pharma and Ciba Geigy to manage manufacturing and late-stage R&D functions.

Pradip K. Banerjee, Ph.D., MBA

Chairman of the Board & Chief Executive Officer

Dr. Banerjee is an entrepreneurial senior executive with 30+ years of in-depth experience in the global Life Sciences, Healthcare and Services industry in global operations, strategic management, business development, investments and new ventures creation, M&A and Buy-outs. Prior to acquiring Xybion in 2008, Pradip served as President and CEO of Science Center in Philadelphia focused on creating, incubating, managing and investing in science based new companies. He was the Partner-in-Charge of the pharmaceutical Research & Development unit of Accenture where he created the R&D consulting unit and had grown it to become $100+ million worldwide business. Dr. Banerjee holds a Ph.D. in Pharmaceutical Sciences from University of Wisconsin-Madison and an MBA from the Wharton Business School of University of Pennsylvania.

Employee Name

Job Title

Job Description